Support

Frequently Asked Questions

These answers reflect the current SAVZIX site behavior in this launch version.

Do I need an account to check out?

Yes. Checkout is currently available to signed-in customers so orders can be tied to an account history.

How do payments work?

Payments are completed through Stripe Checkout. SAVZIX creates the order first, then confirms it after Stripe reports successful payment.

Where do you ship?

The live checkout flow currently supports United Kingdom delivery addresses only.

When is shipping free?

Orders at or above £50.00 receive free shipping. Orders below that threshold are charged £4.99.

How is my cart saved?

The SAVZIX cart is stored in your browser so you can return to it during the same device session.